Pendo

Track how your customers use Layer’s embedded accounting features in Pendo, alongside the rest of your product analytics. Layer’s React components emit UI events as users interact with them, and you can forward those events to Pendo from a single callback.

Setup

Subscribe to component events through the onEvent callback on <LayerProvider> and pass them to Pendo’s track method:

import { LayerProvider } from "@layerfi/components";

<LayerProvider
  businessId="<layer_business_id>"
  businessAccessToken="<access_token>"
  eventCallbacks={{
    onEvent: (event) => {
      window.pendo?.track(`layer.${event.type}`, {
        ...event.payload,
        component: event.metadata.component,
      });
    },
  }}
>
  {...}
</LayerProvider>

Every event includes a type, a typed payload, and metadata identifying the component it came from. Prefixing the event name (for example layer.tasks.month_selected) keeps Layer activity easy to filter in Pendo. See the UI events reference for the full catalog of events and their payloads.

What to measure

Adoption - which businesses open accounting features, and which components they use
Engagement - how often customers review transactions, run reports, or complete tasks
Guides - target Pendo in-app guides at customers who haven’t tried accounting features yet

Financial Activity

Data & Analytics

Setup

What to measure

​Setup

​What to measure

Setup

What to measure